Office Technician

Office Technician/1: Fundamentals

This competency-based course is the first in a sequence of three designed for office technician training. It provides students with technical instruction and practical experience in office procedures. It includes an orientation, safety and ergonomics, telephone techniques, email, mail, office tools and equipment, data verification/proofreading, records management, reference materials, travel arrangements, grammar, spelling, and vocabulary, punctuation, business letter and report writing, reading, listening and speaking skills, and employability skills and resume preparation.  

Office Technician/2: Trade Mathematics

This competency-based course is the second in a sequence of three designed for office technician training. It includes an introduction, safety and ergonomics, addition, subtraction, multiplication, and division, fractions, percentage, base, and rate, discounts and interest rates, measurements, tables and graphs, calculator operation, and employability skills and resume preparation.

Office Technician/3: Trade Employability Skills

This competency-based course is the last in a sequence of three designed for office technician training. It includes an introduction, safety and ergonomics, hard skills vs. soft skills, applied academic skills, critical thinking skills, interpersonal skills, personal qualities, resource management, information use, resume, cover letter and/or portfolio, online job searching platforms, online job application, interview skills and follow-up letters, upgrading skills, and entrepreneurial skills.